At ball88, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We believe you deserve to know — clearly and honestly — how your information is handled on our platform.
These six principles guide how ball88 handles every piece of personal data we collect from players in Bangladesh and beyond.
All data transmitted between your device and ball88 is protected by SSL/TLS encryption. Your personal details, payment information, and account activity are never sent or stored in plain text on our platform.
ball88 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account, process payments, and improve the ball88 platform.
You have the right to access, correct, and request deletion of your personal data at any time. ball88 provides clear processes for exercising these rights — no complicated forms, no unnecessary delays.
ball88 only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to serve you.
ball88 retains your personal data only for as long as necessary. Once your data is no longer needed for the purpose it was collected, it is securely deleted or anonymised in line with our retention schedule.
If you have any question about how ball88 handles your data, our support team is available 24/7. Privacy-related requests are treated as a priority and handled by staff who understand data protection obligations.
ball88 is an online casino platform operating at ball88.today, serving players primarily in Bangladesh. When this Privacy Policy refers to "ball88", "we", "us", or "our", it means the ball88 platform and the team responsible for operating it.
ball88 acts as the data controller for all personal data collected through the ball88 website, mobile app, and any related services. This means ball88 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and transparently.
This Privacy Policy applies to all users of ball88, including registered players, visitors to ball88.today, and anyone who contacts ball88 support.
ball88 collects only the personal data that is necessary to provide you with a safe, fair, and enjoyable gaming experience. The categories of data we collect are set out in the table below.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Registration and verification |
| Contact Data | Email address, phone number | Registration and account updates |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Every platform visit |
| Usage Data | Games played, bets placed, session duration, pages visited | During active sessions |
| Verification Data | National ID, passport copy, selfie (where required) | KYC verification process |
| Communications Data | Support chat logs, emails, feedback submissions | When you contact ball88 |
ball88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly required by law or provided voluntarily by you in the context of a responsible gaming request.
ball88 collects your personal data through the following channels:
When you register an account at ball88, make a deposit or withdrawal, contact our support team, respond to a promotion, or update your account settings, you provide data directly to us. This is the primary source of personal data for most ball88 players.
When you visit ball88.today or use the ball88 app, we automatically collect certain technical and usage data. This includes your IP address, the pages you visit, the games you play, how long you spend on each page, and the device and browser you are using. This data is collected using cookies and similar tracking technologies — see Section 7 for full details.
In some cases, ball88 may receive data about you from third parties. This includes identity verification data from KYC service providers, fraud detection signals from security partners, and payment confirmation data from bKash, Nagad, and Rocket. ball88 only receives data from third parties where there is a legitimate reason to do so.
ball88 uses your personal data for the following purposes:
You can opt out of marketing communications from ball88 at any time by contacting support at [email protected] or using the unsubscribe link in any marketing email.
ball88 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:
ball88 does not sell your personal data. We share your data only in the following limited circumstances:
To process your deposits and withdrawals, ball88 shares necessary financial data with bKash, Nagad, and Rocket. These providers process your data only as required to complete the transaction and are bound by their own privacy obligations.
Where identity verification is required, ball88 may share your identity documents and personal details with trusted KYC service providers. These providers are contractually bound to process your data only for verification purposes.
ball88 works with security and fraud prevention partners to protect the platform and its players. Limited technical data may be shared with these partners to identify and prevent fraudulent activity.
ball88 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or in response to a valid legal request.
ball88 never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes.
ball88 uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use our site. The types of cookies we use are:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the ball88 platform.
ball88 retains your personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
When your data is no longer required, ball88 securely deletes or anonymises it so that it can no longer be associated with you.
As a ball88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].
Request a copy of the personal data ball88 holds about you.
Ask ball88 to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where there is no longer a lawful basis for processing it.
Ask ball88 to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing of your data based on legitimate interests or for direct marketing.
ball88 will respond to all privacy rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.
ball88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While ball88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your ball88 account has been compromised, please contact support immediately at [email protected].
ball88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use ball88 or provide any personal data to us.
If ball88 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on ball88, please contact us at [email protected] so we can investigate and take appropriate action.
ball88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the "Last updated" date at the top of this page will be revised.
For significant changes that materially affect how we process your personal data, ball88 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of ball88 after any update to this Privacy Policy constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ball88 handles your personal data, please get in touch with our team:
ball88 is committed to handling all privacy-related queries with care and transparency. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.